When Chris Lovick pulls up to a new job in his FATman van, he says he can see the question in people’s eyes, “Is it really a fat man?” The answer is no, but he is here to repair and replace your Faucets And Toilets! FATman Plumbing Pro started in 2010 but Chris has been plumbing since 1987. He originally started learning the plumbing trade to impress a girl, or more accurately impress her father, and while the love of plumbing stuck around, the girl didn’t. Now almost 33 years later, Chris and FATman Plumbing Pro are still impressing the local homeowners in Western Union County.
The FAT in FATman stands for two things: “Faucets And Toilets” and “Faithful And Trusted”. While one is a direct representation of what they do, the other is a direct representation of who they are. Faucets and Toilets make up most of FATman’s schedule since they don’t do any new construction or commercial repairs. Those calls are referred out to other plumbers with that specialty, while the other plumbers refer back repair and replace home jobs to Lovick. His goal isn’t to be a competitor but a team to help fix your plumbing issue. As for the Faithful and Trusted part, Lovick’s commitment to customer service means that they will remain faithful to the customer and become a trusted advisor who is looking out for the whole house and family, not just the bottom line. For example, if the customer can obtain parts through a part warranty, FATman will discuss that option with the client to decide what works best for their home.
There are currently six people making sure the FATman vans are rolling through town. Lovick has two other full time plumbers, a full time apprentice, an apprentice/scheduler, and a Social Media coordinator. They also have a new booking feature that will let you schedule an appointment online. On fatmanplumbingpro.com, clicking “Online Booking” or “Book Now” will take you to a variety of possible issues that will provide the background FATman needs in order to resolve your plumbing issue. Then, you will see a list of the available appointment times and can select the time that is best for you. Once a FATman plumber arrives, they will review the issue, discuss repair versus replace options, as well as provide a written quote before work begins.
FATman Plumbing Pro is currently moving offices to be in the building across Providence Rd from the Police Station, next to the Marina. They will be up and running in their new location on July 1st. They will also be participating in the Town of Waxhaw Independence Day Parade and they support local Boy Scout Troops as well as a local Cheerleading squad. “FATman Plumbing is not actually about FATman Plumbing, its about people. People are busy and we want to simplify plumbing problems.” Lovick explains. In fact, FATman Plumbing Pro recently reduced their service fee from $89 to $49 as a thank you to the community. They also offer maintenance programs as well as emergency services, so call FATman Plumbing Pro’s today!
FATman Plumbing Pro – (704) 550-8626