If you’ve driven past Tiffany’s Pet Salon on Lawyers Road in the last few months, you may have noticed the pet salon’s new look. But the new owners, Mike and Joanne McCullough aren’t stopping there. They are well on their way in remodeling the inside too. “We’re keeping the name,” Mike says. “We feel it’s our responsibility as owners to promote the health, well-being, and humane treatment of animals. We’re remodeling in order to make it a place we can be proud of.”
The McCulloughs purchased the business back in April and already, walls have gone up and other walls are slated to be torn down. “We want to make it both safe and comfortable for pets and groomers,” Mike tells me. “We want it to be more efficient.” Joanne shows me a wall that’s coming down. “It’s important for the groomers to be able to see the dogs,” she says.
Mike and Joanne wanted to step away from corporate America and invest in a business of their own. Mike served 5 years in the U.S. Coast Guard. He acquired his MBA from Southern Methodist University in Texas and worked in the fast-paced, high-stress corporate world for the last 25 years.
“We fell in love with Mint Hill’s hometown feel,” Joanne says. While researching businesses around the Charlotte area, they found Tiffany’s Pet Salon. With Mike’s overwhelming love for animals, this seemed ideal.
“They’re all so innocent,” he says. He has to fight off the urge to adopt the dogs in foster care, like those from the Golden Retriever Rescue Club of Charlotte, who come in to Tiffany’s for their grooming. Except for his time in the military, he has always had a dog. His own dog, a Cairn terrier, is named Wally. Wally resembles a blond version of Dorothy’s dog, Toto, in the Wizard of Oz.
Joanne is a registered nurse who has practiced in both the hospital and home health settings for the past 18 years. “Working as a nurse, I was a passionate advocate for my patients, giving them the best care with the skills and knowledge I have learned. So transitioning this advocacy to the community’s furry family members is my new passion,” Joanne says. Her son, Greg, and his wife are newlyweds and residents of Mint Hill. Her daughter, Alexa, just graduated high school and is studying criminal justice.
Currently, North Carolina has limited regulations for pet salons and groomer training. The McCulloughs recognized the need and have set in place the standards of care from the Professional Pet Groomers & Stylist Alliance. These include guidelines for cleaning grooming areas and keeping the pets safe. Mike and Joanne have hired certified and compassionate groomers who consistently provide safe, skillful, and compassionate care.
Proper grooming techniques are important to Mike and Joanne. The most obvious reason is for the pets’ safety. “One of our groomers is currently first aid and CPR certified,” Mike explains. Mike and Joanne hope that they can get more of their groomers certified. “It’s not just about doing a good haircut,” Mike says. “But also knowing how to handle certain situations.”
Being prepared for an emergency is a must.
The McCulloughs have enlisted the help of a local veterinarian in Mint Hill. Should a dog or cat need emergency medical attention, Mike, Joanne, and their staff can call on the veterinarian to assess and triage.
Even though they have owned Tiffany’s for only a short time, the McCulloughs have already started giving back to the community. They sponsored a booth at the Canine Carnival Fundraiser for the Mint Hill K9 Unit. They are also planning to participate in an upcoming pet clinic in November. For more information or to schedule an appointment, call Tiffany’s at 704-545-5195.
READERS: Mention that you saw this article in the Mint Hill Times and receive $5 off of any grooming service.