Residents in Ashe Plantation and other Mint Hill neighborhoods have been working toward receiving better service from their water provider, Aqua. Over the past few months we have reported the issues customers have with Aqua, including dirty, hard water and high monthly bills. Ashe Plantation homeowners association president, Sharon Decker, has been working with Charlotte resident Stan Coleman to organize customers to work together for solutions.
Decker and Coleman have met with politicians, customers, town staff, and Aqua representatives. North Carolina State Senator-elect of District 41, Jeff Tarte, N.C. House Representative, Bill Brawley, Mint Hill Mayor, Ted Biggers, Mint Hill town manager, Brian Welch, and assistant director for Clean Water for North Carolina, Katie Hicks, are working on the Aqua issue.
The Town of Mint Hill recently passed a resolution encouraging water providers to offer better services. It reads, “Be it Resolved that the Board of Commissioners of the Town of Mint Hill urges community well operators to address the concerns and expectations for the Town and its citizens by striving for exceptional industry-wide performance measures exceeding the minimum requirements set forth by State and Federal agencies; Be it Further Resolved that the Town urges State and Federal agencies to further regulate community well operators to insure those citizens who rely upon community wells are provided with clean, affordable water.”
Decker organized a meeting at the town hall September 7 at 7 pm. Aqua president, Tom Roberts will be present. Aqua customers are encouraged to attend the meeting.